Michael asks: "I'm interested in anyone's ideas on either good or bad interface issues that they've seen while buying things. Remember that I'm selling software, so order tracking and fulfillment don't really exist..."
I have really smart readers. Wow.
Google now has 20 years of Usenet online. You can entertain yourself with some scary stuff from my past.
You’re reading Joel on Software, stuffed with years and years of completely raving mad articles about software development, managing software teams, designing user interfaces, running successful software companies, and rubber duckies.
I’m Joel Spolsky, co-founder of Fog Creek Software, a New York company that proves that you can treat programmers well and still be highly profitable. Programmers get private offices, free lunch, and work 40 hours a week. Customers only pay for software if they’re delighted. We make Trello, insanely simple project management, FogBugz, an enlightened bug tracker designed to help great teams develop brilliant software, and Kiln, which simplifies source control. I’m also the co-founder and CEO of Stack Exchange. More about me.