Human aptitude tends towards the bell curve. Maybe 98% of your friends are smart enough to use a television set. About 70% of them can use Windows. 15% can use Linux. 1% can program. But only 0.1% of them can program in a language like C++. And only 0.01% of them can figure out Microsoft ATL programming.
The effect of this sharp drop-off is that whenever you "lower the bar" by even a small amount, making your program, say, 10% easier to use, you dramatically increase the number of people who can use it, say, by 50%.
News of the vile: Cubicles are getting smaller. The good news? If you're willing to spend more to provide humane office space, you should have no problem recruiting people.
A response to a reader's question on using Excel for schedules: Juggling Tasks in Excel.
You’re reading Joel on Software, stuffed with years and years of completely raving mad articles about software development, managing software teams, designing user interfaces, running successful software companies, and rubber duckies.