Most companies don't even have the concept of program manager. I think that's too bad. In my time, the groups at Microsoft with strong program managers had very successful products: Excel, Windows 95, and Access come to mind. But other groups (such as MSN 1.0 and Windows NT 1.0) were run by developers who generally ignored the program managers (who weren't very good anyway, and probably deserved to be ignored), and their products were not as successful.
Program managers are the people who write the specs, so as part three in my four-part series on writing specs, I talk about who they are, what they do, and how to hire them.
You’re reading Joel on Software, stuffed with years and years of completely raving mad articles about software development, managing software teams, designing user interfaces, running successful software companies, and rubber duckies.
I’m Joel Spolsky, co-founder of Fog Creek Software, a New York company that proves that you can treat programmers well and still be highly profitable. Programmers get private offices, free lunch, and work 40 hours a week. Customers only pay for software if they’re delighted. We make Trello, insanely simple project management, FogBugz, an enlightened bug tracker designed to help great teams develop brilliant software, and Kiln, which simplifies source control. I’m also the co-founder and CEO of Stack Exchange. More about me.