I've been meaning to write more about the creation of CityDesk, but actually our beta is going extremely well, meaning, we're finding lots of bugs, so I've been incredibly busy.
To start the beta off, we released CityDesk to about 100 testers. Most of the bug reports arrived within the first 24 hours. We gathered bugs and feedback from several sources: the CityDesk discussion group, email, a menu item we have called "Send Beta Feedback," and Michael's excellent bug-catching feature (if CityDesk crashes, it offers to send a bug report to us, which goes right into FogBUGZ.)
Indeed many of the bug reports we're getting now are just what we expected: configuration issues. People have funny versions of Internet Explorer. People have their computers set to display everything in large fonts. And something we were doing wrong happened to work OK in Windows 2000, but in NT 4.0, it failed. It would be almost impossible for a small company to find these kinds of bugs without beta testers. And it would have been impossible for us to handle the feedback from more than about 100 people!
Next Monday, I hope, we'll release another version with almost everything fixed, this time to a larger group -- about 200 more people (and of course the first 100 are welcome to download the update). The plan is that we'll have one last beta two weeks after that, putting us on schedule for releasing on or around December 1st.
You’re reading Joel on Software, stuffed with years and years of completely raving mad articles about software development, managing software teams, designing user interfaces, running successful software companies, and rubber duckies.
I’m Joel Spolsky, co-founder of Fog Creek Software, a New York company that proves that you can treat programmers well and still be highly profitable. Programmers get private offices, free lunch, and work 40 hours a week. Customers only pay for software if they’re delighted. We make Trello, which lets you organize anything, together, FogBugz, enlightened issue tracking software for bug tracking, and Kiln, which provides distributed version control and code reviews. I’m also the co-founder and CEO of Stack Exchange. More about me.